Inbenta
Founded Year
2005Stage
Series C | AliveTotal Raised
$62.7MLast Raised
$40M | 3 yrs agoRevenue
$0000Mosaic Score The Mosaic Score is an algorithm that measures the overall financial health and market potential of private companies.
-57 points in the past 30 days
About Inbenta
Inbenta specializes in conversational AI and automation within the customer service sector. The company offers a suite of products, including AI-enabled chatbots, search tools, and knowledge management systems designed to enhance customer experience and streamline service operations. Inbenta's conversational AI platform is utilized across various industries to automate customer interactions, provide self-service options, and improve overall customer satisfaction. It was founded in 2005 and is based in Allen, Texas.
Loading...
Inbenta's Products & Differentiators
Chatbot
Easily communicate with customers and provide instant answers seamlessly across your channels. Discover a different way to interact and offer automated, personalized support with Inbenta’s Chatbot:
Loading...
Research containing Inbenta
Get data-driven expert analysis from the CB Insights Intelligence Unit.
CB Insights Intelligence Analysts have mentioned Inbenta in 2 CB Insights research briefs, most recently on Oct 17, 2024.
Oct 17, 2024
The generative AI for e-commerce market map
Jan 4, 2024
The core banking automation market mapExpert Collections containing Inbenta
Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.
Inbenta is included in 2 Expert Collections, including Sales & Customer Service Tech.
Sales & Customer Service Tech
919 items
Companies offering technology-driven solutions for brands and retailers to enable customer service before, during, and after in-store and online shopping.
Artificial Intelligence
10,195 items
Inbenta Patents
Inbenta has filed 2 patents.
Application Date | Grant Date | Title | Related Topics | Status |
|---|---|---|---|---|
11/21/2014 | 7/18/2017 | Computational linguistics, Natural language processing, Semantics, Artificial intelligence applications, Tasks of natural language processing | Grant |
Application Date | 11/21/2014 |
|---|---|
Grant Date | 7/18/2017 |
Title | |
Related Topics | Computational linguistics, Natural language processing, Semantics, Artificial intelligence applications, Tasks of natural language processing |
Status | Grant |
Latest Inbenta News
Aug 1, 2025
Inbenta Reports Strong 1H 2025 Growth Comments Off on Inbenta Reports Strong 1H 2025 Growth Inbenta, an innovator in AI-powered customer experience applications and enterprise automation, today announced significant growth across key business metrics for the first half of 2025. The company reported a 50% year-over-year increase in new customer acquisitions (new logo growth), including continued expansion across European markets. In addition, Inbenta continues to experience growth in its existing customer base: In the first half of 2025, revenue from new services and interactions within existing customer accounts grew 21% year-over-year, driven by greater use of its platform, professional services engagements, and increased adoption of its value-added services. This increase in usage highlights the growing reliance of Inbenta’s enterprise clients on its AI orchestration platform to power both customer and employee experiences. Enterprise integrations and customer-specific deployments also rose by 54% year-over-year, further demonstrating the platform’s scalability and adaptability across complex environments. Along with this rapid growth, Inbenta has significantly improved its profitability — meeting internal targets by using its AI to streamline productivity across the organization, while continuing to invest in innovation and customer success, including a major new platform release planned for later this year. “We’re proud to see strong growth across new logos and deeper usage from our existing customer base,” said Melissa Solis, CEO of Inbenta. “Even more importantly, we achieved this while strengthening our financial foundation. It’s a testament to our team’s focus, our technology’s maturity, and the value we’re delivering to some of the world’s leading enterprises.” Inbenta’s AI platform helps companies become AI-ready and launch value-driven solutions, providing them with the tools they need to measure and optimize performance. By enabling continuous improvement and scalable impact, Inbenta helps organizations harness AI to create meaningful, efficient connections that proactively boost customer satisfaction, enhance employee productivity, and drive real business growth. Inbenta is well-positioned for continued momentum as it looks to accelerate its growth trajectory in the second half of 2025 and beyond.
Inbenta Frequently Asked Questions (FAQ)
When was Inbenta founded?
Inbenta was founded in 2005.
Where is Inbenta's headquarters?
Inbenta's headquarters is located at 950 West Bethany Dr, Allen.
What is Inbenta's latest funding round?
Inbenta's latest funding round is Series C.
How much did Inbenta raise?
Inbenta raised a total of $62.7M.
Who are the investors of Inbenta?
Investors of Inbenta include Tritium Partners, NTT DoCoMo Ventures, Amasia, Level Equity, Plug and Play Sao Paulo and 7 more.
Who are Inbenta's competitors?
Competitors of Inbenta include Aunoa, Parloa, Automaise, Yampa, Blip and 7 more.
What products does Inbenta offer?
Inbenta's products include Chatbot and 3 more.
Who are Inbenta's customers?
Customers of Inbenta include Gol Airlines and Renner.
Loading...
Compare Inbenta to Competitors
Blip specializes in conversational artificial intelligence (AI), providing solutions for automated communication across various digital platforms within the technology industry. The company offers a platform that enables businesses to create and manage customer interactions through AI-driven chatbots and virtual assistants. Blip's solutions are utilized in sectors such as healthcare, retail, consumer goods, financial services, and transportation and logistics. Blip was formerly known as Take Blip. It was founded in 1999 and is based in Belo Horizonte, Brazil.
Pypestream develops customer engagement solutions within the technology sector. The company offers a platform that automates customer service, sales, and operational processes through the use of AI microagents, allowing businesses to interact through various channels. Pypestream serves enterprises across industries including insurance, healthcare, travel, telecommunications, streaming, financial services, and eCommerce. It was founded in 2015 and is based in New York, New York.
Ada specializes in artificial intelligence (AI) powered customer service automation within various business sectors. The company offers a platform that enables enterprises to resolve customer inquiries efficiently across multiple channels and languages without the need for extensive human intervention. Ada's solutions cater to industries such as e-commerce, financial technology, software as a service (SaaS), and gaming. It was founded in 2016 and is based in Toronto, Canada.
Rasa is an artificial intelligence (AI) platform that creates virtual assistants for various sectors. The company offers products including a conversational AI engine, a no-code user interface for assistant development, and managed services for deployment. Rasa serves industries such as financial services, healthcare, telecom, and travel & transport. Rasa was formerly known as LastMile Technologies. It was founded in 2016 and is based in San Francisco, California.
Spixii specializes in conversational process automation (CPA) within the insurance industry. The platform offers self-service capabilities, enabling businesses to automate high-value processes and integrate with core systems for service delivery. Its solutions are designed to enhance operational productivity and customer experience through expert chatbots, business process modeling, and real-time analytics. Spixii was formerly known as Safer. It was founded in 2016 and is based in London, United Kingdom.
Rightindem specializes in digital claims management solutions within the insurance industry. The company offers a digital platform that streamlines the claims process by assessing, routing, and resolving claims efficiently, enhancing customer experience and operational efficiency. Rightindem's platform serves various sectors within the insurance industry, providing a white-label solution that can be customized to fit different lines of business. It was founded in 2015 and is based in London, England.
Loading...