Sales & Customer Service

Demostack, a SaaS demo software, raises from Tiger Global, Bessemer, and others. Demostack competitors include Navattic, Reprise, and Walnut.

The funding will help Demostack expand its R&D center in Tel Aviv. Here are the top-line bullets you need to know.

Apr 21, 2022

Why consumer & retail leaders are prioritizing customer feedback management

Customer feedback management solutions have seen strong market momentum and substantial industry leader activity in the customer service space — making them a technology worth prioritizing.

Apr 21, 2022

Report

Why consumer & retail leaders are prioritizing AI-enabled chatbots

AI-enabled chatbots have seen substantial market momentum and significant industry leader activity in the customer service space — making them a technology worth prioritizing.

Apr 15, 2022

Research Brief

Revenue operations software BoostUp raises $28.5M. BoostUp competitors in the revenue intelligence market include Aviso, Clari, and IntroHive.

The funding will help BoostUp advance its enterprise solution. Here are the top-line bullets you need to know.

Apr 4, 2022

Research Brief

Apollo.io hits $900M valuation with financing from Sequoia Capital as it aims to take on ZoomInfo. Apollo.io’s other competitors include Cognism, Lusha, UserGems, Sales Intel, and Reply.io.

The company plans to use the funds to accelerate growth and improve its platform. Here are the top-line bullets you need to know.

Mar 7, 2022

Report

Tech Market Map Report: Customer Service in Consumer & Retail

This report looks at the customer service companies serving retailers and brands.

Mar 7, 2022

Research Brief

Databook valuation hits $550M for its sales prospect intelligence software. Databook competitors include Brew, Crayon, and Klue.

The company was last valued at $84.3M in April 2021. Here are the top-line bullets you need to know.

Feb 16, 2022

Research Brief

CaptivateIQ Valuation Hits $1.25B. CaptivateIQ’s Competitors In The Commission Management Software Market Include QuotaPath, Performio, Spiff, Xactly, And Varicent.

CaptivateIQ plans to use the funding to support R&D efforts. Here are the top-line bullets you need to know.

Jan 28, 2022

Research Brief

Scratchpad Raises $33M For Its Sales Workplace And Collaboration SaaS Tool. Scratchpad Competes With Dooly.

Scratchpad plans to use the funds to hire additional employees. Here are the top-line bullets you need to know.

Jan 27, 2022

Research Brief

Walnut Raises $35M For Its No-Code Sales And Product Demo Creation Tool — Its Competitors Include Reprise, Navattic, And DemoStack

Walnut plans to use the funds to increase headcount and support product development. Here are the top-line bullets you need to know.

Jan 21, 2022

Research Brief

Highspot Valuation Hits $3.5B For Its Sales Enablement Software — Its Competitors Include Second Nature AI, Seismic, Showell, Showpad, Data Dwell, And Paperflite

This news comes on the heels of its Series F round. Highspot plans to use the funding to support product development and international expansion. Here are the top-line bullets you need to know.

Jan 19, 2022

Research Brief

Is Vista Equity Unbundling Salesforce?

The technology private equity behemoth is intensifying its investments and acquisitions in the sales tech space, deploying at least $5B+ in the last 12 months. We look at where Vista sees opportunities in sales & marketing tech and the valuations and multiples it’s paying.

Jan 6, 2022

Research Brief

Vista Acquires Salesloft At A $2.3B Valuation — A 23x Price/Revenue Valuation Multiple

Vista Equity Partners plans to support Salesloft's geographical expansion. Here are the top-line bullets you need to know.

Jan 3, 2022

Research Brief

Hightouch Secures $40M For Its Reverse ETL Technology To Sync Data Warehouses To Applications

The Series B funding brings Hightouch to a $450M valuation. Here are the top-line bullets you need to know.

Nov 22, 2021

Research Brief

Pigment Raises $72.5M To Enhance Financial Planning And Forecasting For Startups

The funding will help Pigment expand its footprint in the US and Europe. Here are the top-line bullets you need to know.

Nov 17, 2021

Research Brief

Reprise, Which Provides Technology To Create Product Demonstrations And Tours, Raises $62M To Expand Its Customer Base

The funding will help Reprise accelerate the growth of its platform. Here are the top-line bullets you need to know.

Nov 12, 2021

Research Brief

Disrupting ZoomInfo — Apollo.io Raises $32M For Its B2B Sales Intelligence Platform

Apollo.io plans to use the funds to hire across its product and engineering teams. Here are the top-line bullets you need to know.

Nov 4, 2021

Research Brief

This Lightspeed Venture Partners-Backed Sales Enablement And Marketing Orchestration Platform Raised $170M To Expand Into Coaching

This funding helps Seismic reach a $3B valuation and finance the acquisition of Lessonly, a sales coaching and training platform. Here are the top-line bullets you need to know.

Aug 18, 2021

Research Brief

This Lightspeed Venture Partners-Backed Company Raised $100M To Enhance Its Sales Productivity Technology

The funding helps People.ai attain unicorn status at a valuation of $1.1B. Here are the top-line bullets you need to know.

Aug 16, 2021

Research Brief

This SoftBank-Backed Company Raised $100M For Its Sales Enablement & Readiness Software

The funding brings MindTickle’s valuation to the $1.2B mark. Here are the top-line bullets you need to know.

Aug 10, 2021

Research Brief

ZoomInfo Acquired This Conversational AI Company To Expand Its Market Reach

ZoomInfo’s recent acquisition of Chorus.ai will help it reach more users. Here are the top-line bullets you need to know.

Jul 15, 2021

Research Brief

Sequoia-Backed Gong Raises $250M To Scale Its Enterprise Sales Platform

The funding more than triples the company’s valuation to $7.2B. Here are the top-line bullets you need to know.

Jun 7, 2021

Research Brief

InfraVia-Backed SightCall Raises $42M To Enhance Its Video PaaS Platform

The funding helps SightCall add AI-based features and tools to its existing application. Here are the top-line bullets you need to know.

May 13, 2021

Research Brief

MessageBird Acquires SparkPost For $600M To Tap Into The US Market

MessageBird has acquired SparkPost to add email to its communication tools. Here are the top-line bullets you need to know.

Apr 30, 2021

Research Brief

Affirm Acquires Returnly For $300M To Expand Beyond Buy Now, Pay Later

Affirm’s foray into the product return management space through this acquisition gives it a competitive edge. Here are the top-line bullets you need to know.

Apr 27, 2021

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Sales & Customer Service

Demostack, a SaaS demo software, raises from Tiger Global, Bessemer, and others. Demostack competitors include Navattic, Reprise, and Walnut.

Article Metadata

Why consumer & retail leaders are prioritizing customer feedback management

Article Metadata

Why consumer & retail leaders are prioritizing AI-enabled chatbots

Article Metadata

Revenue operations software BoostUp raises $28.5M. BoostUp competitors in the revenue intelligence market include Aviso, Clari, and IntroHive.

Article Metadata

Apollo.io hits $900M valuation with financing from Sequoia Capital as it aims to take on ZoomInfo. Apollo.io’s other competitors include Cognism, Lusha, UserGems, Sales Intel, and Reply.io.

Article Metadata

Tech Market Map Report: Customer Service in Consumer & Retail

Article Metadata

Databook valuation hits $550M for its sales prospect intelligence software. Databook competitors include Brew, Crayon, and Klue.

Article Metadata

CaptivateIQ Valuation Hits $1.25B. CaptivateIQ’s Competitors In The Commission Management Software Market Include QuotaPath, Performio, Spiff, Xactly, And Varicent.

Article Metadata

Scratchpad Raises $33M For Its Sales Workplace And Collaboration SaaS Tool. Scratchpad Competes With Dooly.

Article Metadata

Walnut Raises $35M For Its No-Code Sales And Product Demo Creation Tool — Its Competitors Include Reprise, Navattic, And DemoStack

Article Metadata

Highspot Valuation Hits $3.5B For Its Sales Enablement Software — Its Competitors Include Second Nature AI, Seismic, Showell, Showpad, Data Dwell, And Paperflite

Article Metadata

Is Vista Equity Unbundling Salesforce?

Article Metadata

Vista Acquires Salesloft At A $2.3B Valuation — A 23x Price/Revenue Valuation Multiple

Article Metadata

Hightouch Secures $40M For Its Reverse ETL Technology To Sync Data Warehouses To Applications

Article Metadata

Pigment Raises $72.5M To Enhance Financial Planning And Forecasting For Startups

Article Metadata

Reprise, Which Provides Technology To Create Product Demonstrations And Tours, Raises $62M To Expand Its Customer Base

Article Metadata

Disrupting ZoomInfo — Apollo.io Raises $32M For Its B2B Sales Intelligence Platform

Article Metadata

This Lightspeed Venture Partners-Backed Sales Enablement And Marketing Orchestration Platform Raised $170M To Expand Into Coaching

Article Metadata

This Lightspeed Venture Partners-Backed Company Raised $100M To Enhance Its Sales Productivity Technology

Article Metadata

This SoftBank-Backed Company Raised $100M For Its Sales Enablement & Readiness Software

Article Metadata

ZoomInfo Acquired This Conversational AI Company To Expand Its Market Reach

Article Metadata

Sequoia-Backed Gong Raises $250M To Scale Its Enterprise Sales Platform

Article Metadata

InfraVia-Backed SightCall Raises $42M To Enhance Its Video PaaS Platform

Article Metadata

MessageBird Acquires SparkPost For $600M To Tap Into The US Market

Article Metadata

Affirm Acquires Returnly For $300M To Expand Beyond Buy Now, Pay Later

Article Metadata